Outcomes matrix

I find the original Big Society Capital outcomes matrix quite useful. To develop it, an analyst from NPC (a UK charity that helps other charities and funders) read through hundreds of evaluations and other impact assessments and documented the outcomes of each. They then categorised them in the matrix below. It’s a bit more practical than the latest version. Here it is, slightly edited. I’m struggling with the formatting, so you might like to download the two-page PDF version instead.

INDIVIDUALS FAMILIES & CHILDREN COMMUNITY, SECTOR & SOCIETY
Education, learning and skills

The availability of education for the acquisition of skills, knowledge and understanding to put all children and individuals in a position to succeed in personal relationships and in society.

Improved attainment and academic success

Improved civic awareness and participation

Improved social and emotional skills

Improved vocational preparation

Improved parenting skills

Increased parental involvement and support in children’s learning

Strengthened family communication and relationships

Increased community participation by schools and further education institutions

Advocacy and policy influence

Employment and training

Provision of facilities for the development of skills and abilities that increase an individuals capability for gaining and maintaining productive employment; provision of employment that is secure, fair, respectful and varied.

Better occupation-specific (hard) skills and work experience

Improved (soft) skills and attitudes (job readiness) for employment

Increased satisfaction with employment

Increased entry to and sustenance of (quality) employment

Improved parenting skills

Increased financial stability and quality of life for families

Fairer employment practices

Improved availability of and incentives for long-term sustained employment

Increased employer engagement and employment networks

Advocacy and policy influence

Safer and more stable communities

Housing, property and essential needs

Provision of secure, habitable and affordable housing equipped with sustainable and essential facilities such as safe drinking water, energy, sanitation, food storage, refuse disposal and access to emergency services.

Fewer people homeless or living in poor quality homes

Improved access to affordable basic needs

More vulnerable people or those with specialist needs able to live with greater independence

Fewer families homeless or living in poor quality homes

Improved access to affordable basic needs

Reduction of children in care

Increase in availability and/or quality of safe housing or residential care for children

More affordable housing

More community housing

Fair tenant management and behaviour

Advocacy and policy influence

Increase in availability and/or quality of safe residential care for vulnerable people or those with specialist needs

Finance and legal matters

Improved knowledge and skills for those excluded to understand their own financial circumstances, along with the motivation and choice of products and services to take action.

Improved access to support, advice and appropriate financial and legal products and services

Improved financial management and stability

Increased financial literacy/capability

Improved access for families and children to support, advice and appropriate financial and legal products and services

Improved family financial management and stability

Increased family financial literacy/capability

Provision of appropriate and responsible finance

Improved access for community businesses to financial and legal services

Improved local economic conditions and reduced dependence on financial support and reduced levels of poverty

Improved market infrastructure and levels of social investment

Advocacy and policy influence

Physical health

Health is defined as a state of complete physical, mental and social well-being and not merely categorised by the absence of disease or infirmity and which allows for a socially and economically productive life.

Access to good quality rehabilitation services

Improved health awareness and education

People feeling more active and able

Increased shared decision making

More people recover from physical ill health

Access to good quality rehabilitation services

Better delivery of early intervention services to improve physical health outcomes

Improve maternal health

Improved health awareness and education

Families feeling more active and able

Increased access to affordable and accessible health, sport and fitness facilities

Increased community participation in sport and fitness activities

Advocacy and policy influence

Mental health

Improved, user-focused facilities and services that help those living with mental ill-health issues to attain the highest possible standard of mental health.

An increase in shared decision making

Improved mental health and ability to live a full, self-reliant life

Improved  mental health

An increase in shared decision making

Better delivery of early intervention services to improve mental health outcomes

More secure parent/child relationships

Improved mental health awareness and education

Advocacy and policy influence

Reduction in stigma and discrimination associated with mental health

Healthy living and lifestyle

Access to services and facilities that promote and increase awareness of healthy lifestyle choices not characterised merely by the absence of disease or infirmity.

Access to services and facilities that promote and increase awareness of maternal health and early life health choices

Improved health awareness and education

Improved healthy eating and nutrition

People feeling more active and able

Reduction in substance abuse and addiction (including smoking)

Improved healthy eating and nutrition

Improvement in maternal health and early life health choices

Increased shared decision making

Reduction in substance abuse and addiction (including smoking)

Increased access to affordable and accessible health, sport and fitness facilities

Reduced difference in life expectancy between communities

Advocacy and policy influence

Personal and social well-being

Improved self-esteem, resilience, emotional health, life satisfaction and happiness for people and communities

Reduction in isolation, exclusion or loneliness

Improved independence, control and life satisfaction

Increased aspiration, motivation, purpose, sense of meaning

Improved family relations child well-being (tantrums, child happiness)

Increased confidence and self-esteem for families and children

Improved community cohesion and community relations, neighbourliness

Increased access to social infrastructure for social networking

Criminal justice and public safety

Improving the lives of people so that they can live in confidence and safety, and free from crime, disorder and danger.

Reduced contact with the criminal justice system

Reduction in offending and reoffending

Reduction in risk-taking behaviour

Reduction in harassment and bullying

Reduction in child abuse

Reduction in risk-taking behaviour

Reduction in domestic abuse

Reduction in youth offending and reoffending

Improved community safety and accessibility

Increased community cohesion

Advocacy and policy influence

Reduction in crime

Local area and getting around

Development of confident, active, well-resourced and accessible communities based on values of shared citizenship.

Improved access to and use of local facilities

Improved access to and use of public and community transport

Improved specialist transportation services and mobility devices

Improve access to quality local childcare and support

Improved access to and use of public and community transport

Improved community facilities for children and families, nurseries

Availability of integrated public and community transport

Increase in community assets, community facilities and centres

Increase in quality public spaces, parks, recreation grounds

Increased community cohesion

Culture, sport and heritage

Accessible, affordable and inclusive participation in sporting and cultural facilities that contribute to social cohesion.

Increased accessibility of arts and cultural facilities

Increased accessibility of sports facilities

Increased participation in arts, culture and sports

Increased accessibility of family arts and cultural facilities

Increased accessibility of family sports facilities

Increased participation by families in arts, culture and sports

Improved community access to arts and sports facilities

Improved local culture and heritage

Public awareness of arts, culture and sport

Politics, influence and participation

Promotion and advocacy of the UN Declaration of Human Rights and the Human Rights Act; the encouragement of democratic and civic engagement.

Improved public attitudes and behaviour

Greater participation by individuals

Greater personal influence and control

Improved access to human rights and entitlements

Individuals are more empowered

Children’s rights

Families are more empowered

Improved public attitudes and behaviour

Increased advocacy, politics, rights and justice

Increased public and community awareness and participation in decision-making

Improved community empowerment

Climate change and conservation of the natural environment

Conservation and protection of the natural environment, tackling climate change and promoting sustainable use of resources.

Increased access to low cost renewable energy sources

More energy efficient homes

Improved efficiency of energy use

Improved efficiency of water use

Increased use of public transport

Increased access to low cost renewable energy sources

Improved efficiency of energy use

Improved efficiency of water use

Increased use of public transport

Improved human behaviour and understanding (educational programmes)

Conservation of resources (including water)Conservation of natural spaces, land or wildlife (biodiversity)

Advocacy and policy influence

Reduced greenhouse gas emissions (related to: energy, low carbon agriculture, green building, sustainable transport)

More sustainable agriculture

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